FAQ's

Welcome to the Layerzz FAQ section!

Here, we've compiled answers to some of the most common questions you might have. If you can't find the information you're looking for, don't hesitate to reach out to our friendly customer support team at  +91 9205396494. Your satisfaction is our priority, and we're here to assist you.

 

1. How can I place an order?

Placing an order with Layerzz is easy! Simply browse our website, select the items you love, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment details, and you're all set.

 

2. What payment methods do you accept?

We accept major credit and debit cards, including Visa, MasterCard, etc. We also offer secure payment options through UPI and Net Banking.

 

3. How do I track my order?

Once your order is shipped, you will receive a confirmation email and a text on WhatsApp with tracking information. You can use the provided tracking number to monitor the delivery status of your package.

 

4. What is your return policy?

We accept returns only for products with verified manufacturing defects. Please refer to our detailed Return Policy section for more information on the process and eligibility criteria.

 

5. How long does shipping take?

Shipping times vary depending on your location and the shipping method you choose at checkout. Typically, orders are processed within 1-2 business days, and standard shipping takes 3-7 business days within the country India.

 

6. Can I change or cancel my order after it's been placed?

If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We'll do our best to assist you, but please note that once an order is shipped, changes or cancellations may not be possible.

 

7. How do I contact customer support?

You can reach our customer support team at  +91 9205396494. We're here to help with any questions or concerns you may have.

 

8. How can I stay updated with Layerzz news and promotions?

Subscribe to our newsletter to receive updates on new arrivals, special promotions, and more. You can sign up on our website's homepage.